How Can We Help?
Official Technical Support & Assistance for LocalShare
Welcome to the LocalShare Help Center. Here you can find answers to frequently asked questions, learn how to manage your account and settings, troubleshoot common device issues, or reach out directly to our dedicated support specialists.
Email Support
Send an inquiry directly to our technical support team for bug reports or account issues.
Expected Response Time
Our team reviews inquiries Monday through Friday.
Urgent security requests are prioritized promptly.
Account Deletion
Looking to remove your account and delete personal data per Google Play policies?
Open Deletion PortalCommon Questions & Answers
Find fast resolutions for the most frequent inquiries regarding LocalShare.
To create a new account, launch LocalShare on your Android mobile device and select "Sign Up" or "Create Account" on the welcome screen. Follow the on-screen instructions to enter your email address, choose a secure password, and verify your email.
If your organization uses single sign-on (SSO) or social login, you may also tap the respective sign-in button to register seamlessly.
You can update your personal information directly within the app:
- Open LocalShare on your mobile device.
- Tap on your Profile or Settings icon in the navigation bar.
- Select "Edit Profile" or "Account Information".
- Modify your details (such as display name or avatar) and tap "Save".
If you are currently logged in:
Navigate to Settings > Security > Change Password. Enter your current password followed by your new password twice, then confirm.
If you forgot your password: On the app login screen, tap "Forgot Password?". Enter your registered email address to receive a secure password reset link.
You have two convenient methods to request account deletion:
Method 1 (In-App): Open LocalShare, go to Settings > Account > Delete Account, and follow the confirmation prompts.
Method 2 (Web Portal): In compliance with Google Play Console policies, you can also submit a deletion request directly without logging in via our Account Deletion Request Page or by emailing support@localshare.infotechs.co.in.
When an account deletion request is verified and executed:
- Your profile credentials, identity records, and authentication tokens are removed.
- Associated personal activity and app preferences are deleted or permanently anonymized.
- Certain minimal transaction or audit logs may be retained where strictly required by applicable financial or legal compliance statutes.
- Important: Once an account is deleted, some information may not be recoverable.
For more details, visit our Account Deletion Page.
You can contact our support team at any time by sending an email to:
support@localshare.infotechs.co.in
Please include your registered account email, your device model, Android OS version, and a brief description of what occurred so our engineers can assist you as quickly as possible.
App Troubleshooting Guidance
If you experience unexpected behavior, crashing, or connectivity problems in LocalShare, try these standard troubleshooting steps.
Force Stop & Relaunch
Open your Android device Settings > Apps > LocalShare, tap "Force Stop", then relaunch the application from your home screen.
Clear App Cache
Go to Settings > Apps > LocalShare > Storage & Cache and tap "Clear Cache". This clears corrupted temporary files without deleting your account data.
Update via Google Play
Check the Google Play Store to verify that you are running the latest version of LocalShare. Updates frequently include critical bug fixes and performance patches.
Reinstall & Reconnect
Ensure you have a stable Wi-Fi or mobile data connection. If the issue persists, uninstall LocalShare, restart your device, and reinstall from Google Play.
Still Experiencing an Issue?
If none of these steps resolve your issue, please capture a screenshot or copy any error message, and email our support desk at support@localshare.infotechs.co.in with your device model and Android version.
Contact Technical Support
Have a question not addressed in our FAQ? Reach out to our human support team directly. We are committed to assisting you.
Official Support Email
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